Terms and Conditions
These terms apply to your use of the Colournostics English learning portal, product checkout, online modules, coaching tools and physical toolkit purchases.
1. Who we are
This website is operated by Colournostics.
Website: https://en.colournosticshosting.com
Email: info@colournostics.com
Legal details to confirm before publishing:
- Legal business name: [insert legal business name]
- Registered address: [insert address]
- Company / registration number: [if applicable]
- VAT / tax number: [if applicable]
By using this website, creating an account, purchasing a product or accessing online modules, you agree to these Terms and Conditions.
2. Definitions
- Colournostics: the provider of the Colournostics products, learning portal, modules and coaching tools.
- Website: this English Colournostics learning and product portal.
- Customer: any person or organisation who purchases a product, creates an account or uses the website.
- Toolkit: the physical Colournostics package, including the board, colour cards, manual, poster or other physical items.
- Online modules: digital courses, lessons, videos, documents, downloads or other online learning content.
- Professional use: use of Colournostics within coaching, therapy, facilitation, workshops, training or other professional services.
3. Products and services
Colournostics provides products and services relating to colour psychology, NLP, personal development, coaching and professional application.
Depending on the product purchased, your order may include:
- a physical Colournostics toolkit;
- access to online modules;
- digital learning resources;
- professional add-ons;
- online or remote coaching tools;
- workshop or training materials.
The exact contents of each product are described on the relevant product page at the time of purchase.
4. Use of the website and learning portal
You agree to use this website and learning portal only for lawful purposes and in a way that does not damage Colournostics, other users, systems, content or the operation of the website.
You must not use the website or learning portal for:
- unauthorised access to accounts, systems or course materials;
- copying, sharing or reselling course content without permission;
- disrupting the website or learning portal;
- uploading or transmitting malicious code, spam or misleading information;
- any use that breaches applicable laws or regulations.
5. Accounts and login details
Access to online modules or purchased digital products may require an account. You are responsible for keeping your username and password confidential.
You must not share your account login details with others unless Colournostics gives written permission.
If you believe your account has been accessed without permission, please contact us as soon as possible at info@colournostics.com.
6. Orders
When you place an order through this website, you agree that the information you provide is accurate, complete and current.
After placing an order, you will normally receive an email confirmation. An order is only confirmed once payment has been successfully processed and the order has been accepted by our system.
We reserve the right to refuse or cancel an order where there is an obvious error, incorrect price, payment issue, misuse, stock issue or suspected fraudulent activity.
7. Prices and payment
All prices on this website are shown in euros unless stated otherwise.
Prices may change from time to time. The price shown at the time of purchase is the price that applies to your order.
Payment is made through the payment methods available at checkout. Payments are processed by third-party payment providers. Colournostics does not store full payment card details on this website.
8. Delivery of physical products
If your purchase includes physical products, these will be sent to the shipping address you provide during checkout.
You are responsible for providing a correct and complete shipping address. Colournostics is not responsible for delays or losses caused by incorrect or incomplete address details provided by the customer.
Delivery timeframes are estimates only and may vary due to location, availability, customs, courier delays or other circumstances outside our control.
9. Online modules and digital access
After a successful purchase, you may receive access to online modules, digital learning resources or coaching tools.
Access is personal to you and linked to your account unless otherwise agreed in writing.
Where a product is described as including lifetime access, this means access for the lifetime of the relevant product or platform, for as long as Colournostics reasonably continues to offer that product or learning environment and your account has not been terminated for misuse or breach of these terms.
Colournostics may improve, update, replace or restructure course content to maintain or improve the quality of the learning experience.
10. Right of withdrawal and cancellation
If you are a consumer purchasing online, you may have a legal 14-day cooling-off period unless a legal exception applies.
For physical products, you may be able to cancel within the legal cooling-off period, provided the product is returned unused, complete and in reasonable condition, where required and permitted by applicable law.
For digital content, online modules or immediate course access, the right of withdrawal may be lost once digital delivery or access has started, provided you have expressly agreed to immediate access and acknowledged that you lose your right of withdrawal by starting the digital performance.
If you wish to cancel an order or request a withdrawal, contact us at info@colournostics.com with your name, order number and purchase date.
11. Returns and refunds
Returns and refunds are assessed based on the type of product, the status of digital access, the condition of any physical products and applicable consumer law.
Physical products must, where applicable, be carefully packaged and returned complete. Return shipping costs are the responsibility of the customer unless otherwise required by applicable law or agreed in writing.
Digital products, online modules and coaching tools are generally non-refundable once access has been granted or use has started, to the extent permitted by applicable law.
12. Professional use
If you purchase a professional package or use Colournostics in your work with clients, customers, participants or groups, you are responsible for using the materials professionally, ethically and carefully.
Colournostics provides tools for personal development, self-reflection, coaching and facilitation. It is not a replacement for medical, psychological, psychiatric, legal, financial or other professional diagnosis or treatment.
Professional users are responsible for their own qualifications, professional standards, insurance, client consent and compliance with applicable laws and regulations.
13. Intellectual property
All content on this website and within Colournostics products, including text, images, videos, modules, worksheets, manuals, colour cards, methods, concepts, designs, logos and course materials, belongs to Colournostics or its licensors unless stated otherwise.
You may use the content for your personal learning journey or, if you have purchased a professional package, within the permitted professional application of Colournostics.
Without prior written permission, you must not copy, resell, publish, upload, distribute, reproduce, adapt or use Colournostics materials to develop a competing product, training programme or method.
14. Licence and permitted use
When you purchase a product, you receive a limited, non-exclusive, non-transferable licence to use the purchased materials for the purpose of that product.
Personal packages are intended for personal use and self-development.
Professional packages are intended for use by coaches, therapists, facilitators, trainers or other professionals, within the limits of the purchased licence and these terms.
15. No guarantee of results
Colournostics is designed as a tool for insight, reflection, coaching and personal development.
We do not guarantee specific personal, business, therapeutic, financial or professional results. Outcomes may differ depending on the person, situation, application and level of engagement.
16. Website availability
We aim to keep the website and learning portal available and secure, but we cannot guarantee that access will always be uninterrupted or error-free.
Maintenance, updates, technical issues, hosting outages, security measures or circumstances outside our control may temporarily affect availability.
17. Limitation of liability
To the extent permitted by applicable law, Colournostics is not liable for indirect loss, consequential loss, loss of profit, loss of data, business interruption or damage resulting from misuse of the products, website or learning portal.
Nothing in these terms limits any consumer rights that cannot legally be excluded or restricted.
18. Privacy and cookies
We process personal information in accordance with our Privacy Policy. Our use of cookies and similar technologies is explained in our Cookie Policy.
19. Changes to these terms
We may update these terms from time to time. The latest version will be published on this page.
For existing purchases, the terms that applied at the time of purchase will usually continue to apply, unless a change is required by law, security, technical requirements or reasonable improvement of the service.
20. Governing law and disputes
These terms are governed by the laws of [insert country/jurisdiction], unless mandatory consumer law provides otherwise.
If a dispute arises, please contact us first at info@colournostics.com so we can try to resolve the issue in good faith.
21. Contact
For questions about these Terms and Conditions, please contact:
Colournostics
Email: info@colournostics.com
Website: https://en.colournosticshosting.com
Last updated: July 2026